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Privacy Policy

At Ashlyn Framing Studio I am committed to protecting the privacy and security of your personal information. I take care to protect the privacy of my customers that communicate (online or offline) with me, over the phone, through my website and social media platforms.
 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ashlynframingstudio.co.uk

 

WHAT TYPE OF INFORMATION DO I COLLECT?

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I receive, collect and store any information you enter on my website or provide me in any other way. In addition, I collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and purchase history. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. I also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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HOW DO I COLLECT INFORMATION?

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When you conduct a transaction on my website, as part of the process, I collect personal information you give me such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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WHY DO I COLLECT SUCH PERSONAL INFORMATION? 

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I collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide my Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which I or my business partners may use to provide and improve ,my respective services; 

  5. To comply with any applicable laws and regulations.

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HOW DO I STORE, USE, SHARE AND DISCLOSE MY SITE'S VISITORS INFORMATION?

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Ashlynframingstudio.co.uk is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 


All direct payment gateways offered by Wix.com and used by Ashlyn Framing Studio adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by my store and its service providers.

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HOW DO I COMMUNICATE WITH MY SITE VISITORS?

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I may contact you to notify you regarding your purchase or enquiry, to troubleshoot problems with your purchase or enquiry, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Ashlyn Framing Studio, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and postal mail.

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HOW DO I USE COOKIES AND OTHER TRACKING TOOLS?

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Please refer to my cookie declaration policy 

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HOW CAN YOU WITHDRAW YOUR CONSENT?

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If you don’t want me to process your data anymore, please contact me at richard@ashlynframingstudio.co.uk or send mail to: Ashlyn Framing Studio, 21 Tipton Road, Sedgley, West Midlands, DY3 1HB

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PRIVACY POLICY UPDATES

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I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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QUESTIONS AND CONTACT INFORMATION

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at richard@ashlynframingstudio.co.uk or send us mail to: Ashlyn Framing Studio, 21 Tipton Road, Sedgley, West Midlands, DY3 1HB

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